FAQ

Frequently Asked Questions

What are your bags made of?

Our bags are made from genuine leather — we state the specific leather type (such as cowhide, oil-wax or nubuck) on each product page. Where a component uses a different material, such as felt for the interior organiser, we say so clearly.

How long does delivery take?

Orders are typically delivered within 6–11 business days from order placement. See our Shipping Policy for full details.

Do you ship outside the UK?

At this time, we ship exclusively within the United Kingdom.

Can I return my order?

Yes. We accept returns within 30 days of delivery, with no restocking fee. See our Refund & Return Policy for details.

Which bag holds the most?

The Commuter Tote (29 × 14 × 33 cm) and the Day Tote in the larger size (36 × 14 × 25 cm) hold the most. Every product page lists its exact dimensions so you can compare before ordering.

Will my laptop fit?

None of our bags is sold with a padded laptop sleeve, and we would rather say that plainly than imply otherwise. Every product page lists exact dimensions, so you can measure your device before ordering.