Terms of Service

Acceptance of Terms

By accessing or using the Maison Harlowe website, you agree to be bound by these Terms of Service.

Products and Pricing

All prices are listed in GBP and are subject to change without notice. We make every effort to display accurate pricing and product information but do not warrant that such information is error-free.

Orders and Acceptance

Your order is an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Payment

Payment is processed securely at the time of order. See our Payment Policy for accepted methods.

Shipping and Returns

Please refer to our Shipping Policy and Refund & Return Policy for details.

Intellectual Property

All content on this site, including text, images, logos and design, is the property of Maison Harlowe and may not be used without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Maison Harlowe is not liable for indirect or consequential losses arising from your use of this site or purchase of our products.

Governing Law

These Terms are governed by the laws of England and Wales.

Changes to These Terms

We may update these Terms from time to time. Continued use of our store after changes constitutes acceptance of the updated Terms.


Maison Harlowe

Email: support@maisonharlowe.com
Address: 210 Brixton Hill, London SW2 1HE, United Kingdom
Phone: +44 7520 602667
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM UK time (GMT/BST)

We respond to emails within 24 hours (Monday–Friday). Weekend messages are answered on Monday.