Payment Policy

Accepted Payment Methods

We accept major credit and debit cards, as well as other secure payment methods available at checkout (such as Apple Pay and Google Pay, where supported by your device and browser).

When You Are Charged

Payment is charged in full at the time your order is placed.

Currency

All prices are displayed and charged in British Pounds (GBP).

Payment Security

All payments are processed through Shopify's secure, PCI-DSS compliant payment system. We do not store your full card details on our servers.

Sales Tax / VAT

Applicable VAT is included in the displayed price where required by UK law.


Maison Harlowe

Email: support@maisonharlowe.com
Address: 210 Brixton Hill, London SW2 1HE, United Kingdom
Phone: +44 7520 602667
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM UK time (GMT/BST)

We respond to emails within 24 hours (Monday–Friday). Weekend messages are answered on Monday.